Privacy Policy

Last updated: October 2025

1. Who We Are

The Joyful Discovery Club (“we”, “us”, “our”) is an independent educational platform based in the United Kingdom.
Our website address is: https://thejoyfuldiscoveryclub.com

We’re committed to protecting your personal information and respecting your privacy.

2. What Information We Collect

We collect and store information you share with us when you:

  • Create an account or membership
  • Subscribe to our newsletter or updates
  • Make a purchase or donation
  • Contact us via forms, email, or comments

This may include your:

  • Name and email address
  • Billing or shipping address
  • Payment details (processed securely via Stripe, PayPal – we do not store full card details)
  • IP address, browser type, and device information (via analytics)

3. How We Use Your Information

We use your information to:

  • Provide and manage memberships, orders, and downloads
  • Send you updates, newsletters, or responses to enquiries
  • Improve our site experience through analytics
  • Meet legal, tax, and accounting obligations

We never sell or rent your information to third parties.

4. Cookies and Analytics

We use cookies to keep the site running smoothly and to understand how visitors use it.
Analytics tools such as Google Analytics may collect anonymised data like page views, traffic sources, and general location (country level).
You can manage or block cookies through your browser settings.

5. How We Store and Protect Data

Your personal information is stored securely within password-protected systems.
We only keep data as long as necessary for the purposes above, or as required by law.
If you create an account, you can request to receive an exported file of your personal data or ask for it to be deleted at any time.

6. Third-Party Services

We use trusted third-party providers to help us operate our website and store data safely, including:

  • Stripe / PayPal – for payment processing
  • Octopus Mail / WordPress email tools – for email newsletters
  • Google Analytics – for site performance tracking

Each third party only receives the information necessary to perform its service.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent to email marketing
  • Lodge a complaint with the ICO (Information Commissioner’s Office) if you believe your data is being misused

You can exercise any of these rights by emailing: catherine@thejoyfuldiscoveryclub.com

8. Updates to This Policy

We may update this policy occasionally. The latest version will always appear on this page with a revised “last updated” date.

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